• 9 Pacific Drive, Blacks Beach, Queensland, Australia, 4740
  • 07 4954 9444
  • info@theshores.com.au

Bookings Terms and Conditions

BOOKINGS:

Excluding Christmas/New Year, Easter, Long Term (14 + nights) & Group Bookings
To confirm the booking a deposit of $150.00 will be charged against the credit card number provided
after receipt of the booking. If the total accommodation charge is less than $150 the entire cost of the 
stay will be charged. The balance of accommodation is payable on arrival.

CHRISTMAS/NEW YEAR BOOKING CONDITIONS:

(Between 23rd December & 2nd January inclusive) 
After receipt of the booking a non refundable deposit of $300.00 will be charged against the credit card 
number provided to confirm the booking. The balance of accommodation is payable on the 15th 
December, or on arrival, whichever occurs first. Cancellations made after the 15th December will incur 
a cancellation fee equal to the total price of the accommodation booked.

EASTER & LONG TERM BOOKINGS:

(14 + Nights) 
After receipt of the booking a non refundable deposit of $150.00 will be charged against the credit card 
number provided to confirm the booking. The balance of accommodation is payable on arrival. Changes 
to the booking may be permitted subject to the Managers’approval. Cancellations made within 7 days of
the scheduled arrival date will incur a fee equal to the total cost of the stay. 

NO SMOKING POLICY

For the comfort of our guests all units are non-smoking. This includes the doorways into units. We 
reserve the right to apply a $250.00 surcharge to guests who smoke in units or doorways. 

UNIT NUMBERS

As our unit owners also enjoy holidaying in their unit at The Shores from time to time we cannot guarantee
a particular unit number for your stay. However we will guarantee the unit type and will try to accommodate 
requests as much as possible. Likewise, if you are part of a group and wish to stay in units close to each other, 
please advise us on booking.

LATE CHECK INS & LATE CHECK OUTS 

If you are planning to arrive after 5.30 pm please contact us by phone on the day to receive after hours
instructions. Departure time is 10.00 am unless prior approval has been obtained from Management.